Sarbjeet and Rajesh,
Thank you for the comments. The system alias for those services have been set to LOCAL, so I am not sure if that is the problem.
Sarbjeet Singh - I ran all cache deletion reports that you mentioned, the only 2 things I was unable to perform was run the report in our backend ECC.
So, we have a user testuser1 that only has the auths. you menionted, we see NO tiles in the launchpad. I checked the role, it has the catalog and the group, see below screenshot.
I ran transaction stauthtrace and I see below error - No authorization group is user master record, object S_USER_GRP.
I will work with the authorization team to assign this auth. object, but I was under the impression that these roles should be enough to display only 2 tiles to the end user.
Do you have any other suggestions as to why we might not be able to see only 2 tiles in the Launchpad?
Best,
Brian