Hi Lester,
Let the DB admin team know that CR requires access under any account, it fully supports DB security.
If they don't allow access you won't be able to report off of it.
Best way is to use NT Authentication, it uses the same log on info as the user but does mean they have to add all users to your DB.
If that is too much work for your IT guys then create a New Crystal Users with access to all tables you need for your reports.
Bottom line is if the DB does allow access you will not be able to report off of it.
And no we don't support SQL Security Tokens.
Good luck
Don