Hi Kiran,
There is standard sapscript ( se71 ) named QM_8D_REPORT_SND for "8 dimension report'. It is non conformance report
It has 8 dimension of Non conformance reporting, namely
1: Reference notiifcation, Purchase order , Plant maint order , Production order
2:Defect description
3: Defect cause
4: immediate task
5: Corrective task
6:identification of delivered material
7:Check success of corrective task
8: Comment
You can use Notification types to register non conformance first , then fill up data to generate 8D report.
F1: Customer related defect
F2:Vendor related defect
F3: Material related defect
Q1: Customer complaint
Q2: Complaint against Vendor
Q3: Internal problem notification
Hope it helps
Jatin