Hi Experts,
Please help me to figure out a way in C4C Either Functionally Or with PDI ,to reassign/reschedule the existing Lead to some other agent if its status is Open.
Thanks,
Sudha
Hi Experts,
Please help me to figure out a way in C4C Either Functionally Or with PDI ,to reassign/reschedule the existing Lead to some other agent if its status is Open.
Thanks,
Sudha