Hello Ventsislav,
I have sent an e-mail to cal.admin <at> sap.com. Actually before reading your reply I sent an e-mail to store.admin <at> sap.com. They replied me with sap store support request number. Do I need to perform any steps to cancel this support request?
What comes to the 2nd question, I have seen the getting started guide attached to my SAP CAL private area. I have performed the instructions from that guide.
I have created a group and an account which belongs to that group in AWS. The group is granted with all 4 required policies.
I can see the created AWS account in my SAP CAL private area (currently it's in Active state). However, when I browse the required VM data (I mean SAP Best Practices for Insurance v1.6) its section "Related accounts" is empty and I can't see any controls to add my AWS account there. I tried just to unlock it, but in that case I got a message about missing license.
Thank you for your reply.