Re: CRM_UI Configuration View on home page changes

Hi Kent

you need to configure the views as per your requirement

check some of my blogs if it can be of some help

How To - Customize Different views via Business Role in Solution Manager 7.1 ITSM/ChaRM Interface

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/10/09/quick-tip-business-role-in-solution-mdan…

Quick Tip : Customizing Business Role in Solution Manager 7.1 ITSM Part 2

further, once you set the default view,every user of logged in will see the same as per business role.

hope it helps.

Thanks

Prakhar