We have a situation where the same customer can order through two channels (wholesale and retail). We currently have this customer represented by a single customer ID, which means we can only apply a single credit limit and risk category to all orders. We would like each channel to behave differently from a credit perspective. This has led us to the idea of using customer hierarchy so that we can have two customers (one for wholesale, one for retail), but report on them together. My question is whether we can set different credit limits and risk categories for these two customers. Please advise.
Thanks,
Dan