Melvin
In that case you will need to add an account group. then you can have at least one record per account. and you could suppress the rows you don't want to see.
Then you issue you have is that suppressing only hides the data, it does not remove the item from summaries or counts.. it only means you cant see it. You'll need to do running totals with a formula to get the counts you want.
As Dell indicated, it is really a problem that more properly needs to be addressed before the Data gets to crystal. Either in the select statement in the selection statement or the SQL procedure or whatever you are using for a data source. Crystal is "one way only" in the sense that it can not delete, change or modify or add Data back in the source. It can only report what is given to it
Ted