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Re: Same functionality as Forward in agent inbox

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Hello ,

GET_SELECTED_ENTITY_COL is to get the bol entity of the selected entries in inbox result list.

While ON_SEL_FORWARD_TO is actually to change the responsible partner to the specific BP.


If in method CL_CRM_AUI_RESULTVIEW_CONTR->EH_ONFORWARD, you go to the statements:

WHEN OTHERS.
        lv_selected_bp = cl_crm_aui_service=>get_forwardto_bp( iv_value = lv_selected_option ).
        on_sel_forward_to(  lv_selected_bp ).


I would like to suggest you to review the codes in method CL_CRM_AUI_ONEORDER->FORWARD. In this method, the lr_bol_entity is actually the entity for BTOrder->BTAdminH. It should be easy to get this entity from your transactions.

Best Regards, Corrine


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