Hello Dawood,
Thank you for your reply, So good news, the customer will install the SAP C4C with SAP CCtr SP9 and I will have the opportunity to configure this functinality, I think that I can create a campaign for a target group with the category CALL CENTER in SAP C4C and save them to import folder without the Hybris Marketing, correct me if I am wrong!
Can you fix the link?
It´s not working!!!
Regards,
Rodrigo