Dear Gurus,
Please note that I need to get some documentation on CRM interfacing with handheld devices.
Please can someone suggest me some books or documents for the same since I am absolutely new in this area and have been assigned in a project where the salesman will book the order through his handheld and the same will flow into CRM.
Can someone please provide some help.
Thanks in advance.
Regards.
SAURAV MALLICK